She also offered me the purchase of a stylus (similar to a Mont Blanc Pen with a nylon tip) for $19.95. I advised her that I had sent in for my free full-size stylus and that I hoped they were sending me a Mont Blanc style one as well.
We discussed the unit and she was very knowledgable. She asked me questions about my usage (1 week) and about additional supplies which would be handy. We focused in upon a potential leather zipper case similar to a daytimer which would hold the zoomer (padded), a full size stylus and PCMCIA cards or business cards etc. It was a pleasure to feel like I was participating in the on-going development of the product. I applaud the efforts of PALM in this effort and highly recommend that y'all ask for Doris when you call. She knows her stuff.