>Hi,
>
>
>
>I had three occasions last week where the OG locked up saying there is
>an unrecoverable system error and quoting KR-09, KR-13 and KR-21 as
>the error codes. I lose no data. I have had this problem exactly
>thrice.
I was having similar problems that seemed to be related to the 2MB MagicRAM
card I have. In addition, my alarms were randomly NOT going off despite my
making sure they weren't "muted" and that I enter my Appointment book after
a soft-boot.
Anyway, HP sent me an exchange unit and things seemed to have cleared up
pretty much. Although I still can't soft boot with the SRAM card in - unit
locks up. HP says MagicRAM cards are inconsistent in the OmniGo and to use
Verbatim or PreMax Cards. I really wish they had thoroughly tested things
before recommending certain products as compatible.
>
>When I called HP they have promised to replace the complete unit with
>another one that will hopefully not have the problem.
>
>The thing that makes me hesitant is that I have a very carefully
>maintained unit and I am loath to get it replaced with what is
>probably a reconditioned unit at best.
>
>Has anyone experienced these lock-ups and what is their frequency?
>
>Also I shall be grateful for any experiences with the HP Exchange
>program. Is the replacement a decent one or is it something repaired
>and quite used?
The replacement I received looked and behaved "good-as-new." Not a single
scratch anywhere.
>
>Thanks,
>
>Jag
>
-jhs-
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| John H. Soper Holland, PA |
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